The COVID-19 lockdown brought many unexpected challenges, including significant impact to ad revenues for most publishers. But despite the hurdles, many have seen strong growth in digital subscription campaigns and paywall conversions.
The consumer adoption of news subscription models has accelerated during the past two months of economic volatility. News and media publishers are experiencing record digital traffic numbers and as much as 3X increases in paid subscription growth rates.
A new campaign can be launched quickly with the right paywall and subscription platform, taking advantage of unprecedented consumer demand for content. Newspaper paywalls are the most common, but digital publishers across many topics and niches are finding success with paywalls and subscription management solutions.
Growth in Paid Subscriptions for News and Media Publishers
Deep BI reports 90% Traffic Growth to news sites between Jan and March of 2020. Research by MPP Global reports 16.9% digital subscription growth across media companies in North America during March 2020. A number of news and media publishers, large and small, have seen digital subscription growth rate increases driven by COVID-19 traffic, even if the pandemic articles themselves are not blocked by paywalls.
The Guardian: Record Traffic and 39% Increase in Paid Subscriptions
The UK's Guardian saw an 86.5% increase in visits in March vs February 2020. They report a record 114 million unique visitors for the month, with two-thirds seeking Coronavirus information. Their coronavirus explainer article was their most read ever.
Paid subscription growth has been outstanding, with 23% increase overall vs the previous 12 months. The Guardian app and tablet versions grew to 265,000 in March 2020, a 39% increase vs March 2019 (191,000).
Mediaite, a news aggregation publisher and media watchdog, has seen immediate results launching a new paid subscriber campaign and simultaenous Adblock recovery campaign. The initiative, strategy, and implementation was completed in less than a month, leveraging the performance-based Admiral platform. In the first thirty days, 90% of all subscribers opted to pre-pay for an annual subscription, which coupled with immediate recovered adlock revenue provided a timely influx of new revenue.
CNBC Digital Triples Paid Subscriptions
CNBC Digital reached one billion page views in March 2020 for the first time in a single month, and tripled subscriptions to their premium service over the previous year. CNBC Pro subscriptions grew 198% since January 2020. CNBC Digital has live blogs dedicated to updates on COVID-19 and the market, both in high demand by readers.
"All those pieces came together for this moment," said CNBC's senior vice president-executive editor Jay Yarow. "Every month, we've grown [unique visitors] year-over-year for the past four years. This just happens to take it to another level."
The Chicago Tribune Grows Subscriptions 293% March over February 2020
The Tribune's CMO Mark Cambell reports they had an increase of 54% more unique visitors in the last month of Q1. At the same time, 21% more visitors hit their paywall, combining for a paywall conversion rate increase of 109%. The Tribune has seen 6 weeks of record paid subscriptions in the past two months.
The Tribune allowed traffic to their coronavirus content to bypass their metered paywall for free, but the visits still count towards the visitors’ paywall limit. Once the limit is reached a user would encounter the news paywall for any non-coronavirus content. This is a strategy the Tribune has used during other public emergencies, such as a major hurricane coverage.
Tribune CMO Mark Campbell encourages publishers to use this time to experiment, develop strategies that can inform future decisions. The Tribune is currently testing changes in paywall article limits, changes to paywall reset timeframes, price increases and suspension of discounts to first-time content subscribers.
The Wider Trend in Perspective
Subscription services in several industries have seen growth recently. A recent study reported in ZDnet found that 22.5% of publishers have seen an increase in subscription growth rate during the past two months, particularly news and media sites.
"With news changing day-by-day, there is an increase in demand for up-to-date information, resulting in sign-ups for digital news subscriptions," Tien Tzuo, Zuora CEO. "There is more urgency than ever before to rediscover their customers, shift to subscriptions, and discover the power of the recurring revenue model."
Netflix, et al.
This trend is not isolated to news sites. Subscription services in general are also experiencing growth, underlying consumer adoption and familiarity with the model. From video game subscription services to e-Learning to streaming movies and TV, publishers across industries are seeing similar gains.
According to the LA Times, 15.8 million people around the world signed up for Netflix in March 2020, doubling Wall Street projections. Some countries like Greece saw Netflix subscriptions rise by almost 50% over their 2019 subscribers..
Get More Digital Subscribers Now
Publishers can have a metered paywall and paid subscription system in place in 24 hours, with Admiral's one-tag implementation and intuitive campaign tools. Admiral’s Customer Love team has expertise in setting up a publisher subscription solution quickly and providing advice on best practices every step of the way.
In addition, Admiral’s robust Visitor Relationship Management platform can run campaigns to grow email subscribers, social media followers, or donations for citizen-funded journalism. Publishers should act while consumer demand is high. These deeper relationship connections can be turned into predictable revenue over time, with Admiral’s progressive engage intelligence.
Contact Admiral today for a demo, start growing your subscription revenue this week.